Analysis of the behavior of means of payment other than cash, atms and virtual banking, 2013 – 2021
DOI:
https://doi.org/10.47796/ves.v11i1.599Keywords:
Means of payment, virtual banking, bank transfersAbstract
Nowadays, some means of payment have been transformed to digital means, granting a variety of options that offer a better user experience. In this sense, the goal of the present research was analyze the trend of the use of payment methods other than cash, ATMs and virtual banking, 2013 - 2021, with a quantitative approach, basic type, descriptive level, non-experimental design and longitudinal court, using information from the Banco Central de Reserva del Perú. The results determined that there is a growing and significant trend in the use of virtual banking and that with the arrival of Covid-19, personal and business transactions were adapted to the use of technology. In the same way, transfers and debit cards have had a growing behavior, the use of ATMs has had a minimal growth and the use of checks, as a means of payment different to cash, has had a decreasing trend.
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Tounekti, O., Ruiz-Martínez, A. & Skarmeta, A. (2019) Users Supporting Multiple (Mobile) Electronic Payment Systems in Online Purchases: An Empirical Study of Their Payment Transaction Preferences. Journal & magazines, 8, 735-766. DOI: https://doi.org/10.1109/ACCESS.2019.2961785. https://ieeexplore.ieee.org/document/8939372.
